What do I do now?
For many, a death will brings a new and unfamiliar situation at a time of immense grief. It is
It is not easy to keep track of all the decisions that need to be made , and you’ll face
many questions and practical tasks that need to be sorted out.
We are here to help you through this time and give you peace of mind that
this should be a dignified farewell. Contact our team today, and we will give you all the help and guidance you need.
When death occurs
Deaths at home or deaths outside a hospital or institution
Under normal circumstances, a doctor is called to fill out a death certificate, but in cases where there is uncertainty about the cause of death or suspicion of a criminal act, the police must also be called. After the death, relatives must contact the funeral home they wish to use, and once a doctor has confirmed the death, they will collect the deceased, either on a stretcher or in a coffin that has been agreed upon with the relatives, and transport them to the ceremony site or the nearest chapel. If the police have been called, they will arrange further transport to the hospital. If anyone wishes to see the deceased before the day of the ceremony, we can make an appointment for this.
Death in a hospital or institution
If relatives are not present when the death occurs, the hospital staff will notify them and arrange for a death certificate with a doctor. They will also ask the relatives to contact a funeral home, and it is recommended you do this within the first 24 hours, but it is not necessary to call immediately, so please take some time to gather yourself. Relatives will usually be given the opportunity to see the deceased in the room, but if someone wishes to see the deceased at a later time, we will make an appointment for a funeral.
Deaths abroad
Contact us on tel. 51 97 29 00 if the death occurs abroad, and we will assist and guide you through the process. Contact must also be made with the deceased's insurance company and the nearest Norwegian embassy or consulate, or the Ministry of Foreign Affairs in Norway. If the deceased had travel insurance, the insurance company will arrange and cover the costs of repatriation.
